Questions & answers

How the calendar sync, checklists, coins, and games work.

How does the calendar sync work? Do I have to do it every day?
No. Once a calendar (a Canvas (eCampus) / Google Classroom / portal .ics link) is connected, qivo quest re-pulls it automatically twice a day — early morning and late afternoon — plus a quiet refresh whenever you open a student’s board and it hasn’t updated in a while. The ↻ Sync now link on the board is only there for when you want it refreshed this second.
What is an .ics link and where do I get it?
It’s a read-only calendar feed — a URL ending in .ics. In Canvas (eCampus) it’s under Calendar → Calendar Feed; Google Classroom and most district portals have a similar “export” or “subscribe” option. qivo quest only reads assignment due dates from it — it can’t post, grade, or change anything. The link is encrypted before we store it and is never shown in full again.
What's the “quick check” when my student marks something done?
One question — “Did you answer every part of the assignment?” — before the box ticks. It’s a two-second pause aimed at the points students lose to skimming the directions rather than the work itself. It doesn’t read the assignment or check anything for them; the point is the habit of stopping to look. Tap Not yet to go back, Yes to finish.
A calendar says it “needs attention” — what happened?
Schools rotate these links periodically, so a feed can go stale. Open the calendar panel on the board, disconnect the old one, and paste a fresh link. Assignments you already finished stay on the board as history.
How is this built for ADHD?
A few deliberate choices: one “do this first” task highlighted instead of a wall of to-dos; the reward lands the instant a task is checked off, not at the end of the week; plain-language due dates (“Due tomorrow” beats “9/12”); Let’s go, which pays a couple of coins just for starting; Work with me, a buddy who sits in the corner with a timer; I’m stuck, which walks them through starting, breaking it up, asking for help, or taking a real break; and a single calm check-in email a day instead of a stream of notifications.
How do coins work?
Every finished assignment pays coins the moment it’s checked. There’s a daily bonus cap so a student can’t clear a month of work in one night for a windfall — past it, tasks still count and still check off, they just stop adding coins that day. Coins are spent inside your student’s world, on its collection and upgrades.
What are the games?
Finishing work earns a play token (bank up to 3). Each world has its own quick game, likeCoin Rush at the Speedway or Horseshoe Toss at the Stable: 15 seconds of catching. Games pay a capped number of bonus coins and never touch what the student has already unlocked. Clearing the whole board arms a ×2 round.
Can I switch worlds?
Yes, anytime: tap Change next to the world’s name at the top of the board and pick a new home. Coins carry over; each world keeps its own unlocked items and progress.
What does it cost?
$9.99 a month, or $89.99 a year (about $30 off). Every new account starts with a 14-day free trial, no card needed. When it ends, the board pauses until you pick a plan, and nothing your student made is ever deleted. One subscription covers every student in the family, and you can cancel anytime from Billing.
Can I share qivo quest with a friend?
Yes, and you both get a free month. Find your invite link under ☰ → Give a friend a free month (or on Billing). A family who signs up through it gets 44 days free instead of 14, still with no card. When they start a plan, you get a free month too: taken off your next payment if you’re subscribed, or added to your free trial if you aren’t yet. There’s no limit on how many friends you invite.
Multiple students?
Add as many as you like — there’s no cap, and one subscription covers the whole family. Use ☰ → Add or switch student. Each student has their own board, collection, and check-in settings; on a computer, the name in the top-left switches between them too.
What can the parent see?
Check-in (top right of the board, or in the ☰ menu on a phone) is your one-screen view for each student: what’s due this week, what’s overdue, the on-time rate by subject, and coins banked. The daily check-in email is the same picture, sent to you. Profile is where you rename a student; Settings holds the email, sound, and phone-alert options.

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